The Field Services Analyst will provide troubleshooting and new technology implementations, perform technology upgrades, maintain and track tech inventory
Job Summary
The Field Services Analyst will provide troubleshooting and new technology implementations, perform technology upgrades, maintain and track tech inventory.
Troubleshoot Tier II desktop, networking, and back‑office hardware issues to keep operations running smoothly.
Participate in evaluating, piloting, and implementing new technologies, including contributing to beta testing, project rollouts, support documentation, and user impact analysis.
Matching Summary
The Field Services Analyst will provide troubleshooting and new technology implementations, perform technology upgrades, maintain and track tech inventory.
Skills & Requirements
Must-have
Troubleshoot desktop and networking issues
Deploy software through Microsoft Intune
Manage plant-wide printing solutions
Support audiovisual systems
Maintain collaboration tools
Track tech inventory
Nice-to-have
Passion for excellent end user experience
Logical and structured approach
Superior customer service
Familiarity with service desk applications
Comfortability with flexible schedule
Key Requirements
Bachelor's degree in Computer Science and 3 years' experience