Customer Banking Specialist - Cleveland Branch

Bonneville Bank

Cleveland, QLD, AU
On-site
Customer service experience
Financial services experience
Retail or hospitality experience
Bonneville Bank is seeking a Customer Banking Specialist for their Cleveland Branch, offering a part-time role focused on delivering exceptional banking experiences to customers. The position entails engaging with clients, addressing inquiries, conducting financial health checks, and promoting digital banking solutions

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, and process credit product applications, while also completing Financial Health Checks.
  • Educate and demonstrate in-branch technology and digital banking options to customers, problem-solve, and provide effective solutions while championing processes and procedures.

Matching Summary

Match Score: 75

Bonneville Bank is seeking a Customer Banking Specialist for their Cleveland Branch, offering a part-time role focused on delivering exceptional banking experiences to customers. The position entails engaging with clients, addressing inquiries, conducting financial health checks, and promoting digital banking solutions.

Skills & Requirements

Must-have

  • Customer service experience
  • Financial services experience
  • Retail or hospitality experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Problem-solving skills
  • Work in a busy retail environment

Nice-to-have

  • Experience with home loans
  • Experience with business banking
  • Experience with financial advice
  • Interest in building a career

Key Requirements

  • Experience in financial services, retail or hospitality
  • Ability to work in a busy, commercially driven retail environment
  • Genuine interest in building a career with CommBank

Work Rights

Not specified

Tailored Resume

Cover Letter