Service Manager

Newperkins

Yokohama, Japan
Service kpi management
Analytical instruments experience
Leadership in service teams
The Service Manager is responsible for the service Annual Operating Plan including revenue growth and overall profitability of the Japan business

Job Summary

  • The Service Manager is responsible for the service Annual Operating Plan including revenue growth and overall profitability of the Japan business.
  • This role involves leading the service team to deliver service KPIs and ensuring quality of after-sales service to customers.
  • The position requires collaboration with commercial sales leaders to implement the company's service strategy and improve productivity.

Matching Summary

The Service Manager is responsible for the service Annual Operating Plan including revenue growth and overall profitability of the Japan business.

Skills & Requirements

Must-have

  • Service KPI management
  • Analytical instruments experience
  • Leadership in service teams

Nice-to-have

  • Strong analytical problem-solving skills
  • Excellent customer relationship development
  • Good interpersonal communication skills

Key Requirements

  • At least 10 years of experience
  • Bachelor's degree or equivalent
  • Experience in repair and maintenance of analytical instruments

Work Rights

Not specified

Tailored Resume

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