Fraud Authorization Officer

UOB United Overseas Bank Limited

Review suspicious transactions generated by fraud systems
Contact customers via outbound calls for verification
Work on flexible 24x7 rotating shift schedules
The role supports the detection and prevention of fraud while balancing customer experience and financial losses

Job Summary

  • The role supports the detection and prevention of fraud while balancing customer experience and financial losses.
  • Candidates must review alerts timely, make sound judgments on suspicious activities, and contact customers to validate transactions.
  • UOB is a leading bank in Asia with over 80 years of history guided by values of being Honorable, Enterprising, United, and Committed.

Matching Summary

The role supports the detection and prevention of fraud while balancing customer experience and financial losses.

Skills & Requirements

Must-have

  • Review suspicious transactions generated by fraud systems
  • Contact customers via outbound calls for verification
  • Work on flexible 24x7 rotating shift schedules

Nice-to-have

  • Strong analytical and problem-solving skills
  • Ability to work with minimum supervision
  • Experience in card operations or call center

Key Requirements

  • Bachelor degree in Banking/Finance or relevant field
  • 3-5 years of relevant experience in related roles
  • Fluency in English reading, writing, and speaking

Work Rights

Not specified

Tailored Resume

Cover Letter