Quality Manager, Last Mile Aces - Quality

Amazon

Mh, IN, United States
On-site
Last mile logistics experience
Root cause analysis and corrective actions
Stakeholder relationship management
The Quality Manager will lead quality control and operational excellence initiatives within Amazon's last mile delivery operations to ensure a smooth customer delivery experience

Job Summary

  • The Quality Manager will lead quality control and operational excellence initiatives within Amazon's last mile delivery operations to ensure a smooth customer delivery experience.
  • The role involves conducting root cause analysis, managing multi-disciplinary projects, and collaborating with various stakeholders to drive continuous improvement and implement innovative solutions.
  • The Last Mile ACES Quality team uses Lean and Six Sigma methodologies and operates across multiple organizational levels to monitor and improve critical delivery performance metrics.

Matching Summary

The Quality Manager will lead quality control and operational excellence initiatives within Amazon's last mile delivery operations to ensure a smooth customer delivery experience.

Skills & Requirements

Must-have

  • Last mile logistics experience
  • Root cause analysis and corrective actions
  • Stakeholder relationship management
  • Continuous improvement programs
  • Performance metrics development
  • Process auditing and Kaizen leadership

Nice-to-have

  • Analytical thinking
  • Cross-functional collaboration
  • Presentation to senior management
  • Lean and Six Sigma methodologies
  • Training coordination and execution
  • Customer experience focus

Key Requirements

  • Last mile logistics experience
  • Ability to conduct root cause analysis
  • Experience managing multi-disciplinary projects
  • Strong stakeholder engagement skills

Work Rights

Not specified

Tailored Resume

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