Redefine customer value and experiences to achieve sustainable business growth through deep industry knowledge and customer-centric transformation
Job Summary
Redefine customer value and experiences to achieve sustainable business growth through deep industry knowledge and customer-centric transformation.
Support transformation across the entire customer journey, from front-stage customer experience to back-stage operations including data, technology, and employee experience.
Collaborate with diverse talent across Accenture and engage with C-suite executives as a counterpart to drive strategic and operational changes.
Matching Summary
Redefine customer value and experiences to achieve sustainable business growth through deep industry knowledge and customer-centric transformation.
Skills & Requirements
Must-have
Customer experience transformation
Front stage and back stage transformation
Industry knowledge in telecom, high tech, media
Client executive engagement
Nice-to-have
Proactive change driver
Holistic business and consumer perspective
Awareness of latest tech trends
Collaboration with diverse teams
Key Requirements
Experience in Telecom, High Tech, Software, Platform, Media, or Entertainment industries
Experience in Strategy, Business, or Technology Consulting
Experience in Corporate Planning, Business Development, Service Planning, Marketing Strategy, Sales Planning, or Customer Service
Experience in Technology Strategy, System Implementation, DX Promotion, IT Consulting, or PMO