Customer Service Representative

PLS

New York, NY, United States
Base: $17 - $18.50 usd; bonus/equity: not specifie...
On-site
Superior customer service
Cash handling
Point-of-sale system
Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service and educating customers on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service and educating customers on company products and services.
  • Responsibilities include ensuring all transactions are completed in compliance with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service and educating customers on company products and services.

Salary

Base: $17 - $18.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • cash handling
  • point-of-sale system
  • federal, state, and local regulations
  • English fluency required

Nice-to-have

  • English/Spanish bilingual is a plus
  • professional appearance and demeanor
  • teamwork
  • customer focus

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Exceptional attention to detail
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter