Senior Customer Success Manager-ka

Payoneer

Hangzhou, China
On-site
5+ years account management experience
8+ years selling complex solutions to corporate clients
Native mandarin with high level english
Payoneer is a global financial platform connecting underserved businesses to the rising global economy across 190 countries

Job Summary

  • Payoneer is a global financial platform connecting underserved businesses to the rising global economy across 190 countries.
  • The role involves partnering closely with key customers to understand needs, strengthen engagement, and unlock growth opportunities through Payoneer's products.
  • Candidates must demonstrate strong business growth capabilities and independently own large customer strategy work end-to-end.

Matching Summary

Payoneer is a global financial platform connecting underserved businesses to the rising global economy across 190 countries.

Skills & Requirements

Must-have

  • 5+ years account management experience
  • 8+ years selling complex solutions to corporate clients
  • Native Mandarin with high level English
  • Experience in Payments or Banking industry
  • Direct sales experience for cross border trade

Nice-to-have

  • Project management experience for bulk client resolution
  • Experience with digital marketing and affiliate marketing
  • Data analytics and BI tools proficiency
  • Strong structured reporting ability
  • Creativity in problem solving from new angles

Key Requirements

  • Bachelor's degree preferably in business or communications
  • 5+ years relevant experience in account management or business development
  • 8+ years experience selling to SMEs in Greater China
  • Expertise in developing business cases and financial modeling
  • Experience using Salesforce.com or similar CRM systems

Work Rights

Not specified

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