Senior Customer Success Manager

Tanium

Canberra, ACT, Australia
Remote
6+ years customer success experience
Australian federal government agency experience
Nv1 security clearance or higher
This role is critical to helping government customers receive value from their investment in Tanium's endpoint management platform

Job Summary

  • This role is critical to helping government customers receive value from their investment in Tanium's endpoint management platform.
  • The successful candidate will manage a significant set of federal, state, and local government accounts while ensuring high retention and expansion.
  • Candidates must possess an NV1 security clearance or higher and have specific experience working with Australian Federal Government agencies.

Matching Summary

This role is critical to helping government customers receive value from their investment in Tanium's endpoint management platform.

Skills & Requirements

Must-have

  • 6+ years Customer Success experience
  • Australian Federal Government agency experience
  • NV1 security clearance or higher
  • Endpoint technology knowledge
  • Strategic relationship building

Nice-to-have

  • Tanium Certified Operator certification
  • Technical background in IT
  • Consulting and project management skills
  • Experience with decentralized organizations
  • Proactive problem-solving mindset

Key Requirements

  • More than 6 years of experience in Customer Success or Account Management
  • NV1 or higher Security Clearance
  • Experience with Australian Federal Government agencies
  • Working knowledge of endpoint technology
  • BA/BS degree or equivalent experience

Work Rights

Must hold NV1 or higher security clearance

Tailored Resume

Cover Letter