Branch Operations Coordinator Colonial

Wells Fargo

Fort Myers, FL, US
Customer service and issue resolution
Processing and approving teller transactions
Minimizing risks under established policies
Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers

Job Summary

  • Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
  • Support the Branch manager in operational tasks and scheduling and resolve issues related to daily operations of the teller line.
  • Wells Fargo is an equal opportunity employer and values a strong risk mitigating and compliance-driven culture.

Matching Summary

Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers.

Skills & Requirements

Must-have

  • Customer service and issue resolution
  • Processing and approving teller transactions
  • Minimizing risks under established policies
  • Resolving teller line operational issues

Nice-to-have

  • Connecting customers to technology
  • Educating on mobile banking options
  • Identifying potential fraud/risky accounts
  • Working independently and prioritizing tasks

Key Requirements

  • 2+ years customer service experience
  • Cash handling experience
  • Relevant military experience

Work Rights

Not specified

Tailored Resume

Cover Letter