Remote Service Engineer - Hospital Patient Monitoring (all Genders)
Philips UK
Warszawa, Poland
Hybrid
Remote diagnostics and troubleshooting
Medical equipment service
Customer relationship management
As a Remote Service Engineer, you will remotely diagnose and resolve equipment issues, coordinate parts and field support, and manage follow-up appointments and service quotes
Job Summary
As a Remote Service Engineer, you will remotely diagnose and resolve equipment issues, coordinate parts and field support, and manage follow-up appointments and service quotes.
You will monitor and ensure HPM software performance, provide technical service, and focus on remote resolution, escalating to onsite support when necessary.
Benefits include a performance-based bonus, private medical care, a benefit system, and discounts on Philips products.
Matching Summary
As a Remote Service Engineer, you will remotely diagnose and resolve equipment issues, coordinate parts and field support, and manage follow-up appointments and service quotes.
Skills & Requirements
Must-have
Remote diagnostics and troubleshooting
Medical equipment service
Customer relationship management
Software updates and patches
Cyber security awareness
Nice-to-have
Task-oriented and punctual
Self-managing and guiding others
Collaborative with cross-functional teams
Promoting healthy lifestyle
Key Requirements
3+ years experience in medical domain troubleshooting