Agente De Relacionamento I - Campinas/sp

ScottishPower

Campinas, Brazil
Active and receptive customer service
Utilize communication tools
Record activities in systems
We are a team of 16,000 own collaborators spread across 18 Brazilian states and the Federal District, working across the entire Brazilian electricity sector chain

Job Summary

  • We are a team of 16,000 own collaborators spread across 18 Brazilian states and the Federal District, working across the entire Brazilian electricity sector chain.
  • Your energy will be very important to actively and receptively serve Neoenergia companies' clients, seeking to retain the call in the first instance to ensure the best customer experience.
  • We offer a comprehensive benefits package including health and dental plans, meal vouchers, profit sharing, extended maternity leave, and Gympass.

Matching Summary

We are a team of 16,000 own collaborators spread across 18 Brazilian states and the Federal District, working across the entire Brazilian electricity sector chain.

Skills & Requirements

Must-have

  • Active and receptive customer service
  • Utilize communication tools
  • Record activities in systems
  • Meet performance indicators

Nice-to-have

  • Customer experience focus
  • Digital channel experience
  • Proactive problem solving
  • Team collaboration

Key Requirements

  • High school diploma
  • Basic Microsoft Office package
  • Customer service experience
  • Electrical sector experience

Work Rights

Not specified

Tailored Resume

Cover Letter