Partner Success Manager - Installations

Motive

Remote
**
End-to-end installation outcomes
Hybrid delivery model management
Performance system establishment
** Motive is seeking a Partner Success Manager for Installations to oversee installation outcomes in Mexico, focusing on quality and operational efficiency. The role requires extensive experience in operations and stakeholder management, along with strong analytical skills to improve installation performance across various delivery models. **

Job Summary

  • Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.
  • This role will evolve the operating model, establish a performance system, and drive cross-functional execution so customers receive predictable, high-quality deployments at scale.
  • You’ll work closely with Implementation, Support, Product, Engineering, Finance, and external partners to improve on-time completion, first-time-right quality, and cost-to-serve.

Matching Summary

Match Score: 75

** Motive is seeking a Partner Success Manager for Installations to oversee installation outcomes in Mexico, focusing on quality and operational efficiency. The role requires extensive experience in operations and stakeholder management, along with strong analytical skills to improve installation performance across various delivery models. **

Skills & Requirements

Must-have

  • end-to-end installation outcomes
  • hybrid delivery model management
  • performance system establishment
  • cross-functional execution
  • quality improvement loop ownership
  • installation partner portfolio management

Nice-to-have

  • telematics or hardware deployments experience
  • fleet operations knowledge
  • installation quality programs experience
  • Spanish fluency

Key Requirements

  • 5+ years of experience in operations, field services, program management, partner/marketplace operations, or customer operations
  • Experience designing and running operational mechanisms
  • Experience managing third-party partners or service providers
  • Strong stakeholder management skills
  • Analytical fluency (Google Sheets/Excel; Google Slides/PowerPoint)
  • Strong written and verbal communication skills in English

Work Rights

Not specified

Tailored Resume

Cover Letter