Customer Concierge - Box Hill

CommBank

Box Hill, Australia
Not specified (assumed to be in-person based on the role).
Proven track record of exceptional customer service
Excellent communication skills and professional demeanour
Ability to manage customer expectations effectively
CommBank is seeking a Customer Concierge for its Box Hill location, where the candidate will serve as the first point of contact for customers, ensuring a seamless banking experience. The ideal candidate should possess strong customer service skills and a genuine interest in helping customers improve their financial wellbeing

Job Summary

  • As the public face of CommBank, you will greet customers and guide them to the appropriate channel.
  • You will build personal connections through meaningful conversations and educate customers on digital banking options.
  • The role involves ensuring branch efficiency and satisfaction while positively impacting customers' lives.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Concierge for its Box Hill location, where the candidate will serve as the first point of contact for customers, ensuring a seamless banking experience. The ideal candidate should possess strong customer service skills and a genuine interest in helping customers improve their financial wellbeing.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills and professional demeanour
  • Ability to manage customer expectations effectively

Nice-to-have

  • Experience in Financial Services, Retail or Hospitality
  • Genuine interest in improving financial wellbeing
  • Passion for building a career with CommBank

Key Requirements

  • Track record in Customer Service
  • Experience in Financial Services preferred
  • Professional presence required

Work Rights

Not specified

Tailored Resume

Cover Letter