Customer Service Supervisor

BlueScope

Toowoomba, QLD, Australia
On-site
Leadership experience in customer service
B2b sales process understanding
Exceptional communication skills
This role involves leading the Customer Service Team in Toowoomba to strengthen capabilities and achieve exceptional customer experiences

Job Summary

  • This role involves leading the Customer Service Team in Toowoomba to strengthen capabilities and achieve exceptional customer experiences.
  • The successful candidate will coach and motivate the team while proactively monitoring business operations to identify trends and risks.
  • BlueScope offers a positive work environment with opportunities to innovate, learn, and grow through their lifelong learning culture.

Matching Summary

This role involves leading the Customer Service Team in Toowoomba to strengthen capabilities and achieve exceptional customer experiences.

Skills & Requirements

Must-have

  • Leadership experience in customer service
  • B2B sales process understanding
  • Exceptional communication skills
  • Customer-centric mindset
  • Ability to complete multiple tasks

Nice-to-have

  • Transport allocation experience
  • General transport knowledge
  • Passion for customer experience
  • High attention to detail
  • Inclusive leadership approach

Key Requirements

  • Demonstrated leadership experience
  • Solid understanding of B2B sales processes
  • Experience developing customer relationships

Work Rights

Not specified

Tailored Resume

Cover Letter