Customer Service & Collections Representative

Caterpillar Inc.

Warsaw, Poland
Base salary; quarterly bonus related to performanc...
Onsite
Native polish speaker required
Communicative english b2 level
5 days per week onsite work
Caterpillar Inc. is seeking a Customer Service & Collections Representative for their Warsaw office, focusing on managing client communications regarding overdue payments and supporting the Collections and Customer Service Departments. The ideal candidate should have at least one year of relevant experience, excellent communication skills in Polish and English, and the ability to work effectively in a fast-paced environment

Job Summary

  • The role involves sending payment reminders, contacting clients about overdue payments, and terminating contracts according to internal procedures.
  • Candidates must be native Polish speakers with communicative English skills at a minimum B2 level.
  • The company offers a comprehensive benefits package including private medical care, sport card co-financing, and vacation subsidies.

Matching Summary

Match Score: 85

Caterpillar Inc. is seeking a Customer Service & Collections Representative for their Warsaw office, focusing on managing client communications regarding overdue payments and supporting the Collections and Customer Service Departments. The ideal candidate should have at least one year of relevant experience, excellent communication skills in Polish and English, and the ability to work effectively in a fast-paced environment.

Salary

Base salary; Quarterly bonus related to performance; Comprehensive benefits package

Skills & Requirements

Must-have

  • Native Polish speaker required
  • Communicative English B2 level
  • 5 days per week onsite work
  • MS Office tools proficiency
  • CRM systems experience

Nice-to-have

  • Banking or leasing sector experience
  • Strong relationship building skills
  • Ability to work under time pressure
  • Quick learning agility for new systems

Key Requirements

  • Minimum 1 year professional experience in similar position
  • Experience in international environment preferred
  • Readiness to work onsite 5 days a week

Work Rights

Not specified

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