The role focuses on developing a world-class customer experience by optimizing IT services and setting new standards in IT Delivery
Job Summary
The role focuses on developing a world-class customer experience by optimizing IT services and setting new standards in IT Delivery.
Candidates will lead ServiceNow release upgrades while coordinating system updates, patches, and configuration changes with software development teams.
Amazon offers comprehensive benefits including medical, dental, vision coverage, parental leave options, paid time off, and a 401(k) plan.
Matching Summary
The role focuses on developing a world-class customer experience by optimizing IT services and setting new standards in IT Delivery.
Salary
115,800.00 - 160,000.00 USD annually
Skills & Requirements
Must-have
ServiceNow application development
IT Business Management administration
Workflow and business rule creation
System integration and scaling
Release upgrade leadership
Nice-to-have
Strong problem-solving skills
Ability to work in hyper-growth environment
Experience mentoring team members
Effective communication with non-technical audiences
Key Requirements
Experience with core application administration
Proficiency in scripting and data management
Background in translating business cases to scalable solutions