Renewals Retention Manager (renewals Strategy Specialist)

Samsara

Remote
Base: $70,210 - $94,400 usd; bonus/equity: perform...
Fully remote
Transform complex datasets into roadmaps
Build early warning systems
Data-driven renewal process
Samsara is seeking a Renewals Retention Manager to drive retention strategies and analytics for their Connected Operations™ Cloud platform. The ideal candidate will have a strong background in data analysis, Salesforce expertise, and a proactive approach to customer retention, working remotely within specified U.S. locations

Job Summary

  • You will be responsible for building the early warning systems and the strategic operational playbooks that allow our field teams to intervene before a customer is downsizing or lost.
  • By partnering closely with Revenue Ops, Sales, Customer Success, and IT, you will ensure our renewal process is data-driven, scalable, and - most importantly - predictable.
  • At Samsara, we build for the people who keep the global economy moving.

Matching Summary

Match Score: 85

Samsara is seeking a Renewals Retention Manager to drive retention strategies and analytics for their Connected Operations™ Cloud platform. The ideal candidate will have a strong background in data analysis, Salesforce expertise, and a proactive approach to customer retention, working remotely within specified U.S. locations.

Salary

Base: $70,210 - $94,400 USD; Bonus/Equity: Performance-based bonus/variable pay, and equity (for eligible roles); Benefits: Comprehensive health and parental leave plans, professional development stipend

Skills & Requirements

Must-have

  • Transform complex datasets into roadmaps
  • Build early warning systems
  • Data-driven renewal process
  • Automate through Salesforce or BI tools
  • Predictive health score development

Nice-to-have

  • Data storytelling for executive decision-making
  • Thrive in ambiguity
  • Systems thinking for automation
  • Proactive intervention over reactive analysis
  • Cross-functional collaboration

Key Requirements

  • 4+ years experience in Renewals, CS Ops, Rev Ops, or GTM Strategy
  • Advanced Salesforce (SFDC) Expertise
  • Mastery of SQL and Excel/Google Sheets
  • Strong understanding of recurring revenue metrics
  • Bachelor’s degree in Business, Finance, Economics, Data Science, or related field

Work Rights

Not specified

Tailored Resume

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