This role is responsible for driving strong vendor performance, service delivery, innovation, cost management and compliance with local and global obligations
Job Summary
This role is responsible for driving strong vendor performance, service delivery, innovation, cost management and compliance with local and global obligations.
Working closely with stakeholders across Lending Operations, Distribution, Lending Tribes and Contact Centres, you’ll coordinate process improvements, change delivery, risk management and key communications.
Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated.
Matching Summary
This role is responsible for driving strong vendor performance, service delivery, innovation, cost management and compliance with local and global obligations.
Skills & Requirements
Must-have
vendor performance optimisation
relationship management
lending operations
cost management
process improvements
stakeholder management
Nice-to-have
strategic process integrations
broker experience enhancement
team coaching and support
inclusive and supportive culture
gender equality employer
Key Requirements
Proven experience in vendor and relationship management
Strong knowledge of retail and commercial home lending