Rtw Case Manager

475

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • EML offers a flexible work environment with up to 3 days of remote work per week after the third month.
  • Employees benefit from a comprehensive corporate wellbeing program including discounted health insurance, gym memberships, and generous parental leave.

Matching Summary

The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health background preferred
  • Empathetic and supportive approach
  • Experience in case management advantageous

Key Requirements

  • Extensive customer service experience required
  • Allied health or rehabilitation experience highly advantageous
  • Strong communication and decision-making skills

Work Rights

Not specified

Tailored Resume

Cover Letter