Patient Representative - Nights

Carilion Clinic

Roanoke, United States of America
Onsite
Effective communication
Problem solving
Patient liaison
Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction

Job Summary

  • Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction.
  • This position will provide frontline customer service and risk management with patients and families resulting in resolution of complaints or escalation to appropriate personnel.
  • Carilion offers a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

Matching Summary

Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction.

Skills & Requirements

Must-have

  • effective communication
  • problem solving
  • patient liaison
  • customer service
  • risk management

Nice-to-have

  • emotional support
  • professional atmosphere
  • collaboration with medical personnel
  • advocating for patient needs

Key Requirements

  • Bachelor's degree or 4 years experience
  • BLS Certification required
  • Excellent interpersonal skills
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter