Patient Representative - Evening / Nights

Carilion Clinic

Christiansburg, US
Onsite
Effective communication
Problem solving
Customer service
Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction

Job Summary

  • Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction.
  • The Patient Representative Identifies, assesses, and responds to questions, concerns, and complaints.
  • Carilion understands the importance of prioritizing your well-being to help you develop and thrive.

Matching Summary

Patient Representative serves as a resource for patient and families, utilizing effective communication, courtesy, confidentiality and professionalism with each interaction.

Skills & Requirements

Must-have

  • effective communication
  • problem solving
  • customer service
  • risk management
  • patient liaison
  • emotional support

Nice-to-have

  • professional atmosphere
  • collaboration with medical personnel
  • enhancing patient services
  • guidance to new employees

Key Requirements

  • Bachelor's degree or 4 years relevant experience
  • BLS Certification required
  • Excellent interpersonal and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter