Service Drive Lane Manager

Lithia Toyota

Eugene, Oregon, US
Base: $10,000.00 - $15,000.00 monthly; bonus/equit...
Manage service consultants
Exceptional customer service
Performance targets attainment
The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets

Job Summary

  • The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for training and development of all service consultants and support staff.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.

Salary

Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: performance driven, commission based off department/net, and bonuses based on manufacturer approvability, department production; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Manage service consultants
  • Exceptional customer service
  • Performance targets attainment
  • Vehicle walk around assessment
  • Quality inspections of vehicles

Nice-to-have

  • Team player
  • Focus on exemplary customer service
  • Fun work environment

Key Requirements

  • 2-3 years Assistant Service Manager or Service Manager experience
  • Toyota Brand experience highly preferred
  • Spanish speaking preferred
  • Basic mechanical understanding of automobile
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter