Administrator

Bupa UK

St Albans, Hertfordshire, GB
Base: £29,300; bonus/equity: annual bonus scheme; ...
Onsite
Customer service in person
Handle multi-phone line system
Scheduling patient appointments
You will be responsible for ensuring a range of Bupa Clinics UK services are delivered efficiently and in accordance with policy and procedure, all whilst providing an outstanding experience for our customers

Job Summary

  • You will be responsible for ensuring a range of Bupa Clinics UK services are delivered efficiently and in accordance with policy and procedure, all whilst providing an outstanding experience for our customers.
  • Welcome each patient as they enter the Bupa Centre. Respond to all patients requests professionally and in a personable, accurate and timely manner.
  • Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing.

Matching Summary

You will be responsible for ensuring a range of Bupa Clinics UK services are delivered efficiently and in accordance with policy and procedure, all whilst providing an outstanding experience for our customers.

Salary

Base: £29,300; Bonus/Equity: Annual Bonus Scheme; Benefits: Bupa health insurance, enhanced pension plan, life insurance, season ticket loan, cycle2work

Skills & Requirements

Must-have

  • Customer service in person
  • Handle multi-phone line system
  • Scheduling patient appointments
  • Maintain data protection protocols
  • Financial administrative duties

Nice-to-have

  • Brilliant interpersonal skills
  • Great time management
  • Flexibility to switch tasks
  • Online discounts

Key Requirements

  • Proven experience delivering exceptional client focused customer service
  • Solid computing skills and Microsoft office packages
  • Previous administration experience preferable

Work Rights

Not specified

Tailored Resume

Cover Letter