After Sales Manager, Earthmoving - Biggleswade

Liebherr Machines Bulle SA

Biggleswade, United Kingdom
On-site
Lead daily depot operations
Manage work in progress targets
Ensure health and safety compliance
Liebherr Machines Bulle SA is seeking an After Sales Manager for their Biggleswade depot to lead after sales operations, ensuring efficiency and profitability through effective team management and customer service. The ideal candidate will possess strong technical expertise and leadership skills, with a focus on enhancing service delivery and achieving commercial targets

Job Summary

  • The role leads the Biggleswade depot's after sales operations team to drive profitability through labour efficiency and high-quality technical support.
  • You will oversee a multidisciplinary team to ensure seamless service delivery, strict adherence to Health & Safety regulations, and achievement of commercial targets.
  • Responsibilities include managing Work in Progress targets, ensuring timely invoicing within 30 days, and regularly reviewing Profit and Loss statements.

Matching Summary

Match Score: 85

Liebherr Machines Bulle SA is seeking an After Sales Manager for their Biggleswade depot to lead after sales operations, ensuring efficiency and profitability through effective team management and customer service. The ideal candidate will possess strong technical expertise and leadership skills, with a focus on enhancing service delivery and achieving commercial targets.

Skills & Requirements

Must-have

  • Lead daily depot operations
  • Manage Work in Progress targets
  • Ensure Health and Safety compliance
  • Drive parts sales and service revenue
  • Oversee multidisciplinary team performance

Nice-to-have

  • Strong customer relationship building skills
  • Experience with warranty claims administration
  • Ability to resolve complex customer disputes
  • Proactive communication and promotional activities
  • Subject matter expertise in earthmoving equipment

Key Requirements

  • Leadership experience in depot or service operations
  • Knowledge of Health and Safety regulations
  • Financial management and P&L review capability
  • Technical understanding of earthmoving machinery

Work Rights

Not specified

Tailored Resume

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