Ambulatory Patient Access Representative

Nationwide Children's Hospital

Main Campus, OH, United States
Excellent customer service
Accurate demographic and insurance information
Navigate current technology systems
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Obtains accurate demographic, insurance, and physician information, screens for insurance eligibility, pre-certification, and referral requirements.
  • Establishes and maintains open communication with all departments Patient Access interacts with and clinical staff.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Navigate current technology systems
  • Open communication with departments
  • Valid Ohio driver's license

Nice-to-have

  • Assist in precepting new employees
  • Identify self-pay patients

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification
  • Associate’s Degree preferred
  • Motor vehicle background inspection

Work Rights

Not specified

Tailored Resume

Cover Letter