Senior Delivery Manager - Hiredscore

Harkett

Costa Rica, Costa Rica
Hiredscore product implementation expertise
Technical project management leadership
Managing software development teams
We’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • We’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • You will serve as a subject matter expert on HiredScore product implementations and lead a cross-functional group of team leads while managing client escalations and driving delivery excellence.
  • The role offers valuable experience working with executive leadership and cross-functional teams in a fast-growing unit, fostering a culture rooted in integrity, empathy, and shared enthusiasm.

Matching Summary

We’re shaping the future of work so teams can reach their potential and focus on what matters most.

Skills & Requirements

Must-have

  • HiredScore product implementation expertise
  • Technical project management leadership
  • Managing software development teams
  • Client escalation resolution
  • SaaS product delivery experience
  • Mentorship and team coaching
  • Cross-functional stakeholder collaboration

Nice-to-have

  • Process-focused problem solving
  • Resilient and adaptable mindset
  • Strong analytical skills
  • Familiarity with SQL/NoSQL databases
  • Experience with JIRA and Confluence
  • Affinity for technology
  • Strong communication skills

Key Requirements

  • 4+ years in Technical Project Management or Implementation Management
  • 4+ years managing managers and senior software teams
  • 6+ years as single point of contact for escalations
  • Subject matter expert in IT standards and UAT
  • Experience in high-growth SaaS enterprise environment
  • Strong mentorship and people management skills

Work Rights

Not specified

Tailored Resume

Cover Letter