The Lead Administrator receives inbound calls to the Sales phone queue and routes them to the appropriate Merchant Sales Representative or department
Job Summary
The Lead Administrator receives inbound calls to the Sales phone queue and routes them to the appropriate Merchant Sales Representative or department.
This role is responsible for tracking leads via Google Docs to ensure equal distribution among sales representatives and creating new records in SalesForce.
Global Payments Integrated seeks a service-oriented professional with excellent communication skills to support their dynamic team in Lindon, UT.
Matching Summary
The Lead Administrator receives inbound calls to the Sales phone queue and routes them to the appropriate Merchant Sales Representative or department.
Skills & Requirements
Must-have
Inbound call handling experience
Sales lead distribution tracking
SalesForce record creation skills
Nice-to-have
Entrepreneurial mindset
Strong attention to detail
Ability to work under pressure
Key Requirements
0-2 years of customer service experience
Ability to learn products and capabilities quickly