CAE is seeking a Customer Success Product Specialist to provide second-level support for their Flight Services software solutions. The ideal candidate will have a background in customer support, technical expertise in various operating systems and databases, and experience in the airline industry
Job Summary
Acts as Second Level support for Global customers in the Flight Service organizations, supporting Crew Manager product solutions.
Responsible for the analysis, replication, and resolution of medium to high complex problems at multiple layers in a high availability environment.
Acts as a liaison with multiple teams across the organization, including Development, Product, and Account Teams, ensuring issues get the proper level of attention and prioritization for customer resolution.
Matching Summary
Match Score: 85
CAE is seeking a Customer Success Product Specialist to provide second-level support for their Flight Services software solutions. The ideal candidate will have a background in customer support, technical expertise in various operating systems and databases, and experience in the airline industry.