Director - Customer Service & Logistics

Mondelēz International

India
Customer service and logistics leadership
Plan-to-cash process ownership
Strategic vision execution
You will lead Customer Service & Logistics (CS&L) in your geography covering all process areas from plan-to-cash

Job Summary

  • You will lead Customer Service & Logistics (CS&L) in your geography covering all process areas from plan-to-cash.
  • Develop and execute a strategy to ensure delivery of cash, cost and service targets in daily operations and for specific projects (innovation, productivity, supply network design).
  • Ensure cooperation with internal (commercial and supply chain teams) and external stakeholders (customers and third-party providers) so objectives are met.

Matching Summary

You will lead Customer Service & Logistics (CS&L) in your geography covering all process areas from plan-to-cash.

Skills & Requirements

Must-have

  • customer service and logistics leadership
  • plan-to-cash process ownership
  • strategic vision execution
  • stakeholder cooperation
  • process and performance excellence

Nice-to-have

  • driving agility and integration
  • portfolio segmentation strategy
  • tailored supply chain solutions

Key Requirements

  • Previous senior leadership role in CS&L
  • Experience in large multinational logistics
  • Strategic agility and business acumen
  • Ability to lead in a complex matrixed organization
  • Strong people and team management skills
  • Experience ensuring supply chain readiness for innovation

Work Rights

Not specified

Tailored Resume

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