Employee Services Generalist - Latam

Netflix

Mexico City, Mexico
Hr operations management
Employment and labor law compliance
Complex hr inquiry resolution
The LATAM Regional Talent Operations Team is dedicated to providing specialized support and optimizing HR operations to enhance the overall success of HR services at Netflix

Job Summary

  • The LATAM Regional Talent Operations Team is dedicated to providing specialized support and optimizing HR operations to enhance the overall success of HR services at Netflix.
  • As an Employee Services Generalist, you will manage complex and escalated HR inquiries, support key employee lifecycle moments, and collaborate with global teams to standardize services.
  • You will lead process improvements, compliance initiatives, and documentation efforts to ensure exceptional HR service delivery across the LATAM region.

Matching Summary

The LATAM Regional Talent Operations Team is dedicated to providing specialized support and optimizing HR operations to enhance the overall success of HR services at Netflix.

Skills & Requirements

Must-have

  • HR operations management
  • Employment and labor law compliance
  • Complex HR inquiry resolution
  • Knowledge management and documentation
  • Data-driven process improvement
  • Payroll and benefits support

Nice-to-have

  • Project management and Agile methodologies
  • Strong negotiation skills
  • Collaboration in fast-paced environment
  • Simplifying complex processes
  • Fostering team culture and collaboration

Key Requirements

  • Bachelor's degree or equivalent experience
  • 4+ years in HR Operations or Shared Services
  • Proven experience managing complex HR processes
  • Strong understanding of employment laws
  • Experience with data analysis tools
  • Exceptional communication skills

Work Rights

Not specified

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