Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
Base: $60,000-$85,000 annually; starting pyy antic...
Hybrid
Ticketing system experience servicenow freshservice
Scripting and automation tools javascript python sql
Power bi reporting and dashboard creation
Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst to join their hybrid team in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, developing reports, and providing Tier 1 support, with a focus on delivering excellent customer service

Job Summary

  • The role involves resolving support tickets, implementing system enhancements, and developing reports for a modern automotive lender.
  • Candidates will collaborate with cross-functional teams to process tickets, coordinate incident responses, and assist with user onboarding.
  • The company offers competitive pay, medical/dental/vision plans, 401(k), and employee stock purchase plans.

Matching Summary

Match Score: 85

Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst to join their hybrid team in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, developing reports, and providing Tier 1 support, with a focus on delivering excellent customer service.

Salary

Base: $60,000-$85,000 annually; Starting pay anticipated $60,000-$70,000; Benefits: Medical, Dental, Vision, 401(k)

Skills & Requirements

Must-have

  • Ticketing system experience ServiceNow FreshService
  • Scripting and automation tools JavaScript Python SQL
  • Power BI reporting and dashboard creation

Nice-to-have

  • Strong customer service and communication skills
  • Ability to learn new tools quickly
  • Attention to detail and troubleshooting skills

Key Requirements

  • Bachelor's degree or equivalent experience in analytics data or IT support preferred
  • High school graduate or equivalent required
  • 18 years or older required

Work Rights

Not specified

Tailored Resume

Cover Letter