Job Summary

• Ensure calls from patients for multiple client hospital sites are answered within the client service levels and handled in a quality manner.
• Serve as a mentor to current team leaders/supervisors and all CSR employees by consistently displaying the R1 values.
• Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world.

Matching Summary

Skills & Requirements

Key Requirements

• 3-5 years experience in healthcare call center
• Operations Manager experience
• Bachelor's Degree or equivalent
• Leading and managing employees
• Revenue cycle management experience preferred
• Lean Six Sigma tools preferred

Work Rights