Bdc Administrator

Waterford Ford

Waterford, MI, United States
Customer communication and follow-up
Manage internet leads and inquiries
Schedule showroom appointments
Support our sales team by connecting with customers, managing internet leads, and setting high-quality showroom appointments

Job Summary

  • Support our sales team by connecting with customers, managing internet leads, and setting high-quality showroom appointments.
  • Respond to internet leads, phone inquiries, and online customer requests, engaging with customers to understand vehicle needs and buying timelines.
  • Benefits include 401(k), dental insurance, health insurance, paid time off, paid training, and vision insurance.

Matching Summary

Support our sales team by connecting with customers, managing internet leads, and setting high-quality showroom appointments.

Skills & Requirements

Must-have

  • Customer communication and follow-up
  • Manage internet leads and inquiries
  • Schedule showroom appointments
  • Maintain CRM system accuracy
  • Fast-paced sales environment

Nice-to-have

  • Enjoy connecting with customers
  • Building rapport with clients
  • Positive attitude and team-focused
  • Professionalism and customer-first mindset

Key Requirements

  • Previous BDC experience preferred
  • Previous sales support experience preferred
  • Previous call center experience preferred
  • Previous automotive dealership experience preferred
  • Basic computer and CRM proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter