Customer Service / Supply Chain Representative

Evonik Ticaret Ltd.

Istanbul, Turkey
Customer order process management
Import, export, and transit processes
Sap and ms office proficiency
Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships

Job Summary

  • Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships.
  • Work on the customer order process to ensure orders are planned and delivered accurately and efficiently, including import, export and transit processes.
  • Be proactive in analysing customer activities to identify recurring problems and recommend solutions to improve customer service.

Matching Summary

Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships.

Skills & Requirements

Must-have

  • Customer order process management
  • Import, export, and transit processes
  • SAP and MS Office proficiency
  • Foreign trade payment conditions
  • Local trade regulations knowledge

Nice-to-have

  • Proactive problem analysis
  • Excellent cooperation and communication
  • Team worker and problem solver

Key Requirements

  • Bachelor's degree and 3+ years experience
  • Fluent Turkish, English and/or German

Work Rights

Not specified

Tailored Resume

Cover Letter