Client Success Manager

Agility PR Solutions

United Kingdom
Not specified; competitive compensation pyckage; h...
Remote
3-5 years customer success experience
Mid-market client portfolio management
Saas platform adoption and engagement
Agility PR Solutions is seeking a Client Success Manager to enhance client relationships and drive platform adoption for mid-market accounts in a remote-first work environment. The ideal candidate will have experience in customer success or account management, particularly in SaaS or media intelligence, and possess strong communication skills

Job Summary

  • The Client Success Manager owns ongoing relationships for mid-market accounts to drive measurable value and ensure deep platform adoption.
  • This role involves delivering tailored enablement sessions, conducting regular business reviews, and acting as the voice of the client internally.
  • Agility offers a fully remote work environment with competitive compensation, health benefits, and opportunities for career progression.

Matching Summary

Match Score: 85

Agility PR Solutions is seeking a Client Success Manager to enhance client relationships and drive platform adoption for mid-market accounts in a remote-first work environment. The ideal candidate will have experience in customer success or account management, particularly in SaaS or media intelligence, and possess strong communication skills.

Salary

Not specified; Competitive compensation package; Health & Dental benefits included

Skills & Requirements

Must-have

  • 3-5 years customer success experience
  • Mid-market client portfolio management
  • SaaS platform adoption and engagement
  • Data-driven usage insights and reporting
  • Strong communication and presentation skills

Nice-to-have

  • Experience in PR or media intelligence tools
  • Proficiency with Salesforce CRM systems
  • Familiarity with Gainsight or ChurnZero
  • Remote-first work environment adaptability
  • Cross-functional collaboration experience

Key Requirements

  • Post-secondary diploma or degree in Business, Communications, or Marketing
  • 3-5 years of experience in customer success or account management
  • Proven track record managing mid-market SaaS clients

Work Rights

Not specified

Tailored Resume

Cover Letter