Customer Service Representative

EML

Parramatta, Australia
Fully remote
Inbound and outbound calls
Claim administration duties
Case management skills
EML is dedicated to helping people get their lives back through support during their return-to-work journey

Job Summary

  • EML is dedicated to helping people get their lives back through support during their return-to-work journey.
  • You will assist workers and employers with the claim process, ensuring timely access to services.
  • EML offers a diverse team culture and flexible work-from-home options after three months based on performance.

Matching Summary

EML is dedicated to helping people get their lives back through support during their return-to-work journey.

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • case management skills

Nice-to-have

  • high level of empathy
  • solution focused mindset
  • great attention to detail

Key Requirements

  • proficient use of Microsoft Office Suite
  • excellent communication skills
  • ability to handle challenges

Work Rights

Not specified

Tailored Resume

Cover Letter