Implementation Director

RELX

Illinois, USA
Base: $136,100 - $252,800 (u.s. national); bonus/e...
Lead complex software implementations
Coordinate cross-functional teams
Translate strategy into execution
The Implementation Director plays a critical role within Professional Services, serving as a cornerstone between FCC Professional Services, Project Management, Account Management/Sales, and our customers

Job Summary

  • The Implementation Director plays a critical role within Professional Services, serving as a cornerstone between FCC Professional Services, Project Management, Account Management/Sales, and our customers.
  • Responsibilities include overseeing end-to-end software implementation projects, ensuring delivery is aligned with strategic objectives, customer requirements, timelines, and budgets.
  • Benefits include comprehensive health, retirement, wellness programs, and various paid leave options.

Matching Summary

The Implementation Director plays a critical role within Professional Services, serving as a cornerstone between FCC Professional Services, Project Management, Account Management/Sales, and our customers.

Salary

Base: $136,100 - $252,800 (U.S. National); Bonus/Equity: Eligible for annual incentive bonus; Benefits: Comprehensive health, retirement, wellness, and leave programs

Skills & Requirements

Must-have

  • Lead complex software implementations
  • Coordinate cross-functional teams
  • Translate strategy into execution
  • Guide customers through transformational change
  • Oversee end-to-end software implementation projects
  • Manage complex delivery environments

Nice-to-have

  • Customer-centric mindset
  • Empathy and cultural awareness
  • Active listening
  • Stakeholder trust
  • Creative, effective solutions

Key Requirements

  • 10+ years of experience in program management or software implementation
  • Bachelor’s degree in Business, Computer Science, or Information Technology
  • PMP or Agile/Scrum certification preferred
  • Familiarity with name screening software
  • Expert use of PowerPoint, JIRA, AdaptiveWork, and Salesforce

Work Rights

Not specified

Tailored Resume

Cover Letter