Specialist, Servicenow Platform Operations - Technology Workflows

MOBS Lab

Hyderabad, India
Hybrid
Servicenow operational support
Servicenow development
Tier 2 and tier 3 support
Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products

Job Summary

  • Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
  • Provide tier 2 and tier 3 operational support for any issues raised with ServiceNow production deployed applications as well as coordination of Problem Investigations.
  • Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities.

Matching Summary

Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

Skills & Requirements

Must-have

  • ServiceNow operational support
  • ServiceNow development
  • Tier 2 and Tier 3 support
  • SDLC documentation maintenance
  • Global incident resolution support

Nice-to-have

  • Agile development methodologies understanding
  • Passion for data and analytics
  • Digital transformation journey enablement

Key Requirements

  • 3+ years ServiceNow support experience
  • Bachelor's degree in Computer Science
  • ServiceNow Certified System Admin (CSA)
  • In-depth knowledge of ITIL processes

Work Rights

Not specified

Tailored Resume

Cover Letter