Registered Financial Customer Service Professional

Empower Geographics Inc

Greenwood Village, CO, USA
Base: $43,600.00 - $60,025.00; bonus/equity: not s...
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Provide excellent customer service
Educate and empower customers
Communicate critical plan updates
** Empower Geographics Inc is seeking a Registered Financial Customer Service Professional for a remote position, requiring occasional office visits. The role involves providing exceptional service for retirement savings accounts, with a focus on empowering customers without sales pressure, and offers a structured training program for newcomers. **

Job Summary

  • Transforming financial lives starts by giving our people the freedom to transform their own.
  • Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory.
  • We offer an array of diverse and inclusive benefits regardless of where you are in your career.

Matching Summary

Match Score: 75

** Empower Geographics Inc is seeking a Registered Financial Customer Service Professional for a remote position, requiring occasional office visits. The role involves providing exceptional service for retirement savings accounts, with a focus on empowering customers without sales pressure, and offers a structured training program for newcomers. **

Salary

Base: $43,600.00 - $60,025.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, 401(k) with company match, tuition reimbursement, PTO, paid volunteer time, leave of absence programs

Skills & Requirements

Must-have

  • Provide excellent customer service
  • Educate and empower customers
  • Communicate critical plan updates
  • Process account changes
  • 40-hour work week availability
  • Wired internet connection required

Nice-to-have

  • Passion for quality customer service
  • Adapt communication style
  • Desire to engage over phone

Key Requirements

  • Associates degree or higher AND at least one year of customer service experience OR two or more years of customer service experience
  • FINRA series 6 and 63 or higher equivalent licensure
  • Availability outside traditional business hours
  • Ability to work overtime as required

Work Rights

Must be authorized to work for any employer in the U.S.

Tailored Resume

Cover Letter