It Senior Operations Manager (itil)

Procter & Gamble

Warsaw, Poland
Competitive starting salary; private health care, ...
Hybrid (2 days onsite, 3 days remote)
Itil process governance experience
Multi-vendor team management skills
Root cause analysis expertise
Procter & Gamble is seeking an IT Senior Operations Manager for their Consumer Data Platform in Warsaw, Poland. The role focuses on optimizing IT operations and governance processes while leveraging analytical skills to support digital brand initiatives

Job Summary

  • The role involves co-owning the operational model of the Consumer Data Platform while governing key ITIL processes such as incident and change management.
  • Candidates will collaborate with multinational, multicultural teams to implement best-in-class Site Reliability Engineering practices and ensure system scalability.
  • P&G offers a hybrid work model allowing two days of remote work per week alongside competitive benefits including private health care and stock options.

Matching Summary

Match Score: 85

Procter & Gamble is seeking an IT Senior Operations Manager for their Consumer Data Platform in Warsaw, Poland. The role focuses on optimizing IT operations and governance processes while leveraging analytical skills to support digital brand initiatives.

Salary

Competitive starting salary; Private health care, P&G stock, saving plans; Regular salary increases and possible promotions

Skills & Requirements

Must-have

  • ITIL process governance experience
  • Multi-vendor team management skills
  • Root cause analysis expertise
  • Cloud platform monitoring implementation
  • SOP definition and automation

Nice-to-have

  • SAFe Agile methodology knowledge
  • DevOps toolchain proficiency
  • Python or Java programming skills
  • Google Cloud Platform experience
  • Strong crisis and conflict management

Key Requirements

  • ITIL4 certification preferred
  • Experience managing outsourcing contracts
  • Prior experience in IT Operations

Work Rights

Must have Umowa o Pracę (Full-time Employment Contract)

Tailored Resume

Cover Letter