Patient Access Coordinator I - Neurology Agh - Pittsburgh - Ft

Highmark Health

Pittsburgh, PA, US
Conducts scheduling and preregistration functions
Verifies patient demographic data and benefits
Calculates patient financial responsibilities and estimates
The role creates the first impression of AHN's services to patients and families by articulating financial responsibilities clearly

Job Summary

  • The role creates the first impression of AHN's services to patients and families by articulating financial responsibilities clearly.
  • Employees assume clinical and financial risk when collecting and documenting information on behalf of the patient.
  • The position requires adherence to HIPAA regulations and company policies regarding confidential customer information.

Matching Summary

The role creates the first impression of AHN's services to patients and families by articulating financial responsibilities clearly.

Skills & Requirements

Must-have

  • Conducts scheduling and preregistration functions
  • Verifies patient demographic data and benefits
  • Calculates patient financial responsibilities and estimates
  • Validates insurance information through payor contacts
  • Identifies authorization and referral requirements

Nice-to-have

  • Experience in demanding customer service environment
  • Knowledge of medical terminology
  • Call or service center experience
  • Ability to deliver positive patient experience
  • Strong written and verbal communication skills

Key Requirements

  • Minimum High school diploma or GED
  • One previous year of related experience
  • Experience operating PC and software applications
  • Preferred medical terminology knowledge
  • Compliance with HIPAA and privacy policies

Work Rights

Not specified

Tailored Resume

Cover Letter