Customer Service Representative

Divine Canine

Burbank, CA, United States
Base: $17.81ph doe; bonus/equity: tips; benefits: ...
On-site
Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
Divine Canine is seeking a Customer Service Representative at their Burbank, CA location. The role emphasizes providing exceptional service to pet owners while managing various tasks in a lively environment, all within a pet-friendly culture

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $17.81/hour DOE + tips.

Matching Summary

Match Score: 85

Divine Canine is seeking a Customer Service Representative at their Burbank, CA location. The role emphasizes providing exceptional service to pet owners while managing various tasks in a lively environment, all within a pet-friendly culture.

Salary

Base: $17.81/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • responding to complaints with patience
  • keeping lobby clean and welcoming

Nice-to-have

  • fluent in human and hound
  • juggling phones and muddy paws
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter