Customer Support Advisor (kingston- Fulltime) 2025

Concentrix

Kingston, Jamaica
Inbound calls
Customer service support
Problem resolution
This position provides customer service support and resolution of routine problems regarding client's product or services via inbound calls

Job Summary

  • This position provides customer service support and resolution of routine problems regarding client's product or services via inbound calls.
  • Concentrix offers endless career opportunities, clear paths for development, competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
  • The company culture emphasizes doing right by people, spreading positivity through compassionate customer interactions, and genuine problem solving.

Matching Summary

This position provides customer service support and resolution of routine problems regarding client's product or services via inbound calls.

Skills & Requirements

Must-have

  • Inbound calls
  • Customer service support
  • Problem resolution
  • Attention to detail
  • Excellent communication
  • Computer navigation skills

Nice-to-have

  • Passion for helping others
  • Human touch interactions
  • Team player
  • Adaptable to change
  • Positive attitude

Key Requirements

  • At least 3 CXC subjects
  • English Language and Mathematics
  • Ability to work any 8 hours shift
  • Clean criminal background

Work Rights

Not specified

Tailored Resume

Cover Letter