Operations & Customer Service Coordinator

AOX PTE. LTD.

Singapore, Singapore
Hybrid
Strong multitasking skills
Professional communication manner
Ms office and google drive proficiency
AOX PTE. LTD. is looking for an Operations & Customer Service Coordinator to facilitate communication between customers and the technical team, enhancing service delivery and customer satisfaction. The ideal candidate should be highly organized, a strong communicator, and adept at multitasking in a fast-paced environment

Job Summary

  • This role serves as the key link between customers and the technical team to ensure smooth service delivery.
  • The coordinator manages multiple WhatsApp Business lines and coordinates technician schedules based on urgency and location.
  • Administrative duties include processing invoices, credit notes, and quotations accurately while maintaining internal tracking systems.

Matching Summary

Match Score: 75

AOX PTE. LTD. is looking for an Operations & Customer Service Coordinator to facilitate communication between customers and the technical team, enhancing service delivery and customer satisfaction. The ideal candidate should be highly organized, a strong communicator, and adept at multitasking in a fast-paced environment.

Skills & Requirements

Must-have

  • Strong multitasking skills
  • Professional communication manner
  • MS Office and Google Drive proficiency

Nice-to-have

  • Experience with Zetta Platform
  • Problem-solving in fast-paced environment
  • Proactive and organized approach

Key Requirements

  • Proficiency in MS Office and Google Drive
  • Strong attention to detail
  • Professional communication skills

Work Rights

Not specified

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