Tech Svc Desk

Unisys

Answer moderately complex questions
Support hardware and software applications
Utilize problem solving skills
The role involves answering moderately complex questions regarding hardware, software, and network administration using judgment based on experience

Job Summary

  • The role involves answering moderately complex questions regarding hardware, software, and network administration using judgment based on experience.
  • Successful candidates will utilize problem-solving and analytical skills to effectively resolve challenging incidents and support L1 agents.
  • Unisys is an equal opportunity employer committed to providing opportunities without barriers for all qualified applicants.

Matching Summary

The role involves answering moderately complex questions regarding hardware, software, and network administration using judgment based on experience.

Skills & Requirements

Must-have

  • Answer moderately complex questions
  • Support hardware and software applications
  • Utilize problem solving skills

Nice-to-have

  • Experience with related incidents
  • Analytical skills for challenging issues
  • Ability to escalate complex problems

Key Requirements

  • High School Diploma or GED required
  • 1-2 years' experience in area of responsibility
  • Technical certification or Associate Degree may be required

Work Rights

Not specified

Tailored Resume

Cover Letter