Case Manager

EML

Parramatta, Australia
Fully remote
Manage workers compensation claims
Deliver positive customer experience
Communicate accurate information
EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support during their return-to-work journey

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support during their return-to-work journey.
  • As a Case Manager, you will manage a portfolio of workers compensation claims, working closely with injured workers, employers, and treating health practitioners.
  • EML offers a diverse and collaborative team culture, flexibility to work from home, a corporate wellbeing program, and comprehensive learning and development opportunities.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support during their return-to-work journey.

Skills & Requirements

Must-have

  • Manage workers compensation claims
  • Deliver positive customer experience
  • Communicate accurate information
  • Conduct claim reviews
  • Early, timely, and empathetic service

Nice-to-have

  • Strong customer service focus
  • Ability to multitask
  • Collaborative team environment
  • Proactive and self motivated
  • Creative problem solving

Key Requirements

  • Previous experience in medical, hospitality, retail or corporate environments
  • Demonstrated commitment to excellent customer service
  • Ability to adapt to changing priorities
  • Strong attention to detail
  • Organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter