The Head of Spare Parts & Logistics is responsible for ensuring internal and external customers receive world-class experiences through accurate and timely handling of their needs
Job Summary
The Head of Spare Parts & Logistics is responsible for ensuring internal and external customers receive world-class experiences through accurate and timely handling of their needs.
This role involves developing procedures and policies to meet customer satisfaction, on-time delivery, and department financial goals while minimizing dead stock.
The ideal candidate will work with direct reports to monitor inventory, review systems for improvements, and maintain high levels of customer satisfaction through data-driven operations.
Matching Summary
The Head of Spare Parts & Logistics is responsible for ensuring internal and external customers receive world-class experiences through accurate and timely handling of their needs.
Skills & Requirements
Must-have
Strong leadership skills for team building
Experience managing spare parts inventory
Proven track record in operational processes
Ability to monitor logistics and repair processes
Excellent time management and prioritization
Nice-to-have
Resourceful problem solver with attention to detail
Forward thinker with unconventional ideas
Collaborative culture fit valuing mutual trust
Proficient in Microsoft Office suite
Experience with SAP system
Key Requirements
Bachelor's degree or higher required
At least 5 years of experience in a customer centric role
Valid Driver's License required
Eligible for passport and able to travel internationally
Strong management skills and ability to ensure high quality teamwork