Investmentbankinginternships is seeking a temporary full-time customer service manager for their Bilbao office to enhance client interactions and ensure operational needs are met. The role involves informing clients about products, providing solutions, and executing banking operations while maintaining high customer experience standards
Job Summary
The role involves managing client interactions in the Bilbao office to meet the bank's strategic goals.
Employees must proactively identify sales opportunities and provide solutions to client operational or commercial needs.
Staff are responsible for executing banking operations while adhering to internal audit and security procedures.
Matching Summary
Match Score: 85
Investmentbankinginternships is seeking a temporary full-time customer service manager for their Bilbao office to enhance client interactions and ensure operational needs are met. The role involves informing clients about products, providing solutions, and executing banking operations while maintaining high customer experience standards.
Skills & Requirements
Must-have
Full-time summer temporary role
Monday to Thursday morning and afternoon shifts
Friday morning shift availability
Proactive cross-selling opportunities
High standards of customer experience
Nice-to-have
Knowledge of banking market and competition
Understanding of other bank channels
Proactive information sharing with management
Key Requirements
Degree in Law, Economics, or Business Administration (ADE)
Minimum 6 months experience in banking customer service
MIFID certification (valuable)
LCI certificate required
Knowledge of banking operations and financial products