Ticket Seller

ASM Global

San Juan, Puerto Rico
Process single ticket sales
Account for ticket inventory
Resolve customer complaints
The Ticket Seller processes single ticket sales, exchanges, and tax credits at the facility's box office, acting as a liaison between the facility and clients

Job Summary

  • The Ticket Seller processes single ticket sales, exchanges, and tax credits at the facility's box office, acting as a liaison between the facility and clients.
  • Essential duties include greeting and assisting the public, managing ticket inventory, resolving complaints professionally, and maintaining organized work areas.
  • The role requires bilingualism in English and Spanish, strong communication skills, problem-solving abilities, and basic knowledge of ADA.

Matching Summary

The Ticket Seller processes single ticket sales, exchanges, and tax credits at the facility's box office, acting as a liaison between the facility and clients.

Skills & Requirements

Must-have

  • Process single ticket sales
  • Account for ticket inventory
  • Resolve customer complaints
  • Maintain professional relationships
  • Organize and clean work areas
  • Adhere to box office policies
  • Basic credit card processing knowledge

Nice-to-have

  • Client-oriented attitude
  • Work effectively under pressure
  • Commitment to excellent customer service

Key Requirements

  • High school diploma or equivalent
  • Proven customer service experience
  • Proven computer operations experience
  • Bilingual in English and Spanish
  • Basic knowledge of ADA

Work Rights

Not specified

Tailored Resume

Cover Letter